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Frequently Asked Questions

We mainly accept payment by credit card (Visa, MasterCard, JCB) and PayPal.

American Express Credit Cards please payment through PayPal.

We ship all dresses to all over the world. Please kindly note DHL do not ship to PO BOX address.If you need DHL shipping, please give us your detailed street address. Or we have to ship it via USPS. We also APO or MPO addresses via USPS.

All dresses can be ordered in standard size in the range of Size 0-30, including wedding/bridesmaid/prom/mother of the bride dresses, each size corresponds to its own measurement data. Please check our size chart. If one of your measurements is not included in the standard scale, you need to choose a custom size. Custom size allows you to customize each size data, requiring you to enter your sizes in the order page.

 If you like a dress but want it to be longer or shorter, you can search by the length you want, and you may find similar styles. You can contact us if you are sure that you want to get a different length of a certain style.

Undoubtedly it is important that the bridesmaid dresses are in the same color when you are in a bridesmaid group, so the bridesmaid dresses cannot have color difference. But dresses in different orders may have a slight difference due to the dosage of dye, so you have to make sure that all the bridesmaid dresses are in the same order. So, all the bridesmaid dresses need to be bought within 24 hours, if you have to add several dresses after 24 hours, you need to tell us the order number of all your bridesmaid dresses, we will arrange your order as soon as possible in the same production batch. In addition, different monitors will display different colors.

Even the same bridesmaid dress may look different in two monitors, this is normal. We promise that the color of the dresses will be the same as the color swatches. And the dresses in the same production batch will also have no difference.


Congratulations on your gorgeous new Vavily.com dress! When you have a beautiful dress from Vavily.com, you can wear it on many occasions, and when you need to clean it, please note the following things: All dresses and fabrics can only be dry-cleaned! Please don't wash them with the washing machine! If it has wrinkles, don't use an iron. If you have a household steam ironing machine, you can do it yourself. Or please send your dresses to a local dry cleaner. If the wrinkling is not too serious, you can hang it in the bathroom when you take a hot shower, and the steam is enough to remove tiny wrinkles.
Yes, you can get the discount! We will provide a discount for students when they buy bridesmaid dresses or prom dresses. This is a small gift from us. We hope you will be satisfied with our service.We offer a 10% discount, excluding the extra charges for freight or urgent orders.How do I get the discount?Just send an email to [email protected] and give us a photo of your current school id. Once we receive it, we will give you a coupon that you can use at checkout. After you place your order, you must send back the order number to us so that we can make sure everything goes smoothly!Terms and conditions:This coupon code must be used on the order with your name and email address. Orders named after different names may be cancelled without prior notice, and no additional code will be provided. If you have placed the order but didn’t get the code. You can also send the photo of your current school id to the above email. We will refund the discount to you after you receive the product.
In order to ensure the quality we spared no expense in the design and production process, we are pleased that we can provide you with such a low price. Usually we can offer a discount of 5% to 15% in bulk order. You need to contact us. We will confirm the discount according to the order quantity.