Frequently Asked Questions
We mainly accept payment by credit card (Visa, MasterCard, JCB) and PayPal.
American Express Credit Cards please payment through PayPal.
We ship all dresses to all over the world. Please kindly note DHL do not ship to PO BOX address.If you need DHL shipping, please give us your detailed street address. Or we have to ship it via USPS. We also APO or MPO addresses via USPS.
All dresses can be ordered in standard size in the range of Size 0-30, including wedding/bridesmaid/prom/mother of the bride dresses, each size corresponds to its own measurement data. Please check our size chart. If one of your measurements is not included in the standard scale, you need to choose a custom size. Custom size allows you to customize each size data, requiring you to enter your sizes in the order page.
If you like a dress but want it to be longer or shorter, you can search by the length you want, and you may find similar styles. You can contact us if you are sure that you want to get a different length of a certain style.
Undoubtedly it is important that the bridesmaid dresses are in the same color when you are in a bridesmaid group, so the bridesmaid dresses cannot have color difference. But dresses in different orders may have a slight difference due to the dosage of dye, so you have to make sure that all the bridesmaid dresses are in the same order. So, all the bridesmaid dresses need to be bought within 24 hours, if you have to add several dresses after 24 hours, you need to tell us the order number of all your bridesmaid dresses, we will arrange your order as soon as possible in the same production batch. In addition, different monitors will display different colors.
Even the same bridesmaid dress may look different in two monitors, this is normal. We promise that the color of the dresses will be the same as the color swatches. And the dresses in the same production batch will also have no difference.